|
One of the important roles of any supervisor is to help employees
work to the best of their ability. In this context, supervisors
will help staff develop their abilities and their understanding
of appropriate roles as independent variables resulting in better
performance. This course will ask participants to consider ways
in which they can truly acquire competence in this staff development
function.
Outline
I. Introduction of Program and Participants.
II. Role of the Supervisor.
- short lecture
- class discussion
III. Delegation and Accountability: Identifying Clearly Defined
Tasks.
- short lecture
- small group discussion
- class discussion
IV. Negotiating Expectations.
- small group discussion
- class discussion
V. Feedback: Positive Reinforcement.
- small discussion
- class discussion
VI. Feedback: Mechanisms to Help Improve Performance.
- small group discussion
- class discussion
VII. Summary and Evaluation.
Return
to Index
|