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The management of an organization is too important to expect
that only managers should understand management. All employees
must understand the organizational context in which they help
provide products and/or services to their customers. This
course will provide insight with respect to the
mission,
outcomes,
inputs and
individual contributions
to an organization's success.
Outline
I. Introduction of Program and Participants.
II. Introduction to Organizational Structure
- short lecture
- small group discussion
- class discussion
III. Organizational Mission and the Measurement of Outcomes
- small group discussion
- class discussion
IV. Inputs: Contributions to Outcomes
- small group discussion
- class discussion
V. Relationship between Individual Performance and Mission
- individual activity
- small group discussion
- class discussion
VI. Understanding Organizations
- small group discussion
- class discussion
VII. Summary and Evaluation.
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