Effective recruitment and retention policies are fundamental building blocks when seeking to create an effective workforce. If we recruit individuals who possess values consistent with the critical elements of the organization�s mission, we are more likely to achieve desired organizational outcomes.

This one-day training program gives participants the resources to develop structured employment interviews that permit a more careful selection of staff.

The policy framework within which these materials are best employed include the active participation of all employees in the interview and selection process. As a consequence, the very values used to identify new hires are constantly reinforced among existing staff.

I. Introduction of Program and Participants

II. The Selection Process: An Introduction

• Small group discussion
• Class discussion

III. Selection Tools

• Short lecture
• Small group discussion
• Class discussion

IV. Creating Structured Interview Questions

• Short lecture
• Small group discussion
• Class discussion

V. Creating Structured Interview Answer Keys

• Short lecture
• Small group discussion
• Class discussion
  

VI. Evaluating a Structured Interview Response

• Short lecture
• Class discussion
• Individual activity
• Small group discussion
• Class discussion
  

VII. Summary and Evaluation.

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