Incident Management, Organizational
Culture and
the Creation of Sustainable Change
December 8 & 9, 2009, January 8, 2010
We have developed a reputation in the Southern Tier of New York State, at least among staff at Achieve. Evidently every time we come to town it snows. The second day of the class (December 9) was cancelled due to the season's first significant snowfall, and on our return visit January 8, we brought the second storm of the season. Regardless, the class was forgiving, providing enthusiastic participation, lots of coffee AND great hospitality. Many thanks to Dubey Safford for all her efforts!